Enhancing Student Academic Success with Technology

Key Findings

  • Students want their institutions to increase the reliability, speed, and strength of Wi-Fi in student housing, all campus buildings, and outside areas. We do know that a majority of students reported good or excellent experiences with Wi-Fi in libraries (76%), classrooms (68%), and general indoor public spaces (61%). However, almost half of students reported subpar experiences with Wi-Fi in outdoor spaces, and a third reported fair or poor experiences in dormitories. Student open-ended responses primarily focused on challenges with connectivity in housing and outdoors as they walked from building to building.
  • Students want training and support in the use of technology to enhance their academic success. Although in 2017 a majority of students (76%) agreed or strongly agreed that they were prepared to use productivity software (e.g., MS Office), fewer students (44%) agreed or strongly agreed that their institution had prepared them to use institution-specific technology. Student open-ended responses reflect a desire for training in both productivity software and institution-specific technology, such as registration systems and the LMS.
  • Students want their institutions to enable the use of more technology, especially the use of devices in classrooms, instructor use of technology, and increased library resources. Students were not often explicit in their statements regarding this theme: they stated most often that they simply wanted “more” technology to be used. When offering specifics, students reported that they wanted to be able to use their laptops in class and disagreed with instructors’ “no laptops” policies. Some students reported that their laptops were crucial to their note-taking efforts.
  • Students reported that their academic success would be enhanced if their instructors used their institution’s LMS to post lectures, course content, and grades/feedback. Students want their instructors to use the LMS’s functional, operational components to help them succeed academically: posting audio or video of lectures provides the opportunity to review in-class content; posting course materials creates efficiencies for quickly finding materials for class preparation and review; providing feedback and posting grades helps students assess their current standing and adjust their approaches to learning in order to succeed.

© 2019 EDUCAUSE. The text of this work is licensed under a Creative Commons BY-NC-ND 4.0 International License.

Citation for this work
Joseph D. Galanek and D. Christopher Brooks. Enhancing Student Academic Success with Technology. Research report. Louisville, CO: ECAR, April 2019.

Source: Introduction and Key Findings | EDUCAUSE