What do instructional designers do?

When J. Ann Dumas, now a senior lecturer in Pennsylvania State University’s department of film-video and media studies, was an undergraduate in the 1970s, she was among a small handful of students on campus who spent a semester taking a course via computer. “My first thought as a student was, ‘How do you do school without a teacher?’ ” she recalled. Yet over the next few months, she realized, “I didn’t miss the teacher that much.”

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